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Refugee FAQs
What can I expect from my supporters?
Supporters can help in different ways, including:. Practicing English or French through conversations. Resume and job search advice. Networking and introductions. General support and welcoming you to their city
How do I ask for help from Haven if I have concerns?
If you have concerns about your match, email [email protected], and we’ll assist you.
What should I do if my supporter stops responding?
Try reaching out again. If they still don’t reply, contact [email protected], and we’ll help you find a new match.
How do I communicate with my supporters?
We recommend using Haven’s built-in chat for all communication to help ensure safety. If you choose to use other methods, please exercise caution.
How do I filter for supporters that speak my language?
Use the Language Filter on the Discover Page to find supporters who speak your preferred language.